Medical Transportation Driver (Casual)

Summary

At First Light, the Medical Transportation service operates as a vital social enterprise, offering safe, dependable, and client-centered transportation support. By helping to reduce barriers to healthcare access, this initiative plays a crucial role in supporting Indigenous clients who travel to St. John’s for medical appointments.

Closely integrated with First Light’s Patient Navigator service, it ensures a seamless and supportive experience throughout each client’s medical journey. Together, these efforts reflect First Light’s deep commitment to holistic care, cultural safety, and the overall well-being of the community.

Who You Are and What You Carry

You’re not just driving a vehicle — you’re supporting people on their journey. At every stop, you bring warmth, reliability, and respect.

You are:

• Compassionate, dependable, and proud to offer exceptional service.
• Aware that transportation is about more than logistics — it’s about trust, safety, and support.
• A natural communicator who brings calm and clarity to every interaction.
• Someone who provides a warm welcome and supports passengers who may need additional support — always with care and purpose.

You carry:

• A strong sense of responsibility and cultural sensitivity
• A desire to help others and support community wellness
• A calm demeanor and excellent listening skills
• Attention to detail and a commitment to safety

What You’ll Do

• Provide warm, respectful, and high-quality service to all passengers.
• Operate First Light vehicles safely, efficiently, and in compliance with traffic regulations.
• Inspect and maintain vehicle cleanliness and report any maintenance needs.
• Assist clients with entering/exiting vehicles and with luggage, wheelchairs, etc.
• Communicate clearly about routes, schedules, stops, and client requests.
• Dispatch rides, confirm pickups, and coordinate with the Navigator team.
• Ensure a smooth and welcoming experience from arrival to departure.
• Promptly report any delays, incidents, or vehicle issues.

Skills, Experience and Requirements

• High school diploma or equivalent
• Valid Class 4 Driver’s License (can be completed during orientation)
• Strong communication, organizational, and interpersonal skills
• Comfortable working shifts, including weekends and holidays
• Prior experience in transportation or customer service is an asset
• Clean criminal record and vulnerable sector check required
• Demonstrated ability to work independently and collaboratively

How to Apply

Interested applicants should submit a CV (resume) and a cover letter outlining their interest in and qualifications for the position. To apply, please send your resume and cover letter to [email protected] by June 19, 2025, with the subject line: Medical Transportation Driver.

Preference will be given to qualified Indigenous residents of Newfoundland and Labrador.