Housing Cultural Support Worker

Housing Cultural Support Worker

Position: Housing Cultural Support Worker 

Reporting to: Coordinator of Housing Supports

Direct Report(s): NA

Location: First Light Friendship Centre 


As a member of the Indigenous Housing Team, Housing Cultural Support workers work with individuals and families at-risk of, or experiencing homelessness. The team’s work is steeped in anti-oppressive practice while working with a strong understanding of intergenerational and historical trauma and its effects on Indigenous peoples and communities. 

Reporting to the Coordinator of Housing Supports, the Housing Cultural Support Worker is responsible for providing one-on-one support around accessing housing, navigating government and community systems, justice and medical support and navigation, providing referrals for support (internally and externally), and liaising directly with landlords to secure housing for individuals and families. 

The work of the Housing Cultural Support worker is grounded in an Indigenous, holistic approach to health, ensuring that basic needs (such as housing) are being met, as well as their mental and spiritual health. The Indigenous Housing Team ensures that an individual’s culture is taken into account to ensure both housing and supports put in place meet their needs. 

Core Skillset 

  • Demonstrate knowledge of Indigenous groups within Newfoundland and Labrador with strong knowledge of local culture and traditions
  • Strong interpersonal communication skills 
  • Strong teamwork skills
  • Strong organizational skills
  • High level of confidentiality
  • Professional documentation skills
  • Critical thinking and creative problem-solving skills
  • Positive and professional attitude and commitment to continual process improvement
  • Strong knowledge of local community support services and resources
  • Strong awareness of appropriate personal and professional boundaries
  • Knowledge of the justice and medical systems

Essential Responsibilities 

  • Provide individual and family support to clients referred to First Light, working as a part of the Housing and Social Supports Department to assess individuals needs, and connect them with the appropriate internal and external supports
  • Assist households in securing housing, by liaising with government and community support programs, landlords, and working with the individual to find housing that meets their needs
  • Coordinate services and advocate on behalf of Individuals to ensure their needs are met by government and community systems
  • Report regularly on progress of client’s support plan and provide recommendations on future cultural or housing support required. 



  • Diploma/degree, or acceptable combination of similar education, in Social Work, Child and Youth Care, Community Development, Indigenous Studies, etc.
  • Deep knowledge of Indigenous culture, traditions & practices
  • Minimum 2-3 years’ experience in a similar role providing one-on-one and family support
  • Driver’s License and clear driver’s abstract
  • Clear Record of Conduct and Vulnerable sector check 


To apply please email your resume and cover letter to Vicki Francis, Director of Housing and Social Supports – [email protected]

Preference will be given to qualified Indigenous residents of Newfoundland and Labrador